FAQ

Shipping

This item is available for pre-order.
Production takes approximately 5–8 weeks.
Once production is complete, orders are shipped immediately.
Tracking details will be sent by email upon dispatch.
Delivery times may vary depending on destination.

Returns

Due to the made-to-order nature of this item, all sales are final.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Approved cases will be handled promptly.

Customer service

For personalized assistance, contact:
lionsworldd@gmail.com
Our team responds within 24–48 hours.

Pre-order

A pre-order allows you to reserve your LIONS piece before it officially becomes available .

At LIONS, we release certain items as pre-orders to meet high demand while maintaining our commitment to quality, craftsmanship, and responsible production. Each piece is carefully produced specifically for you, rather than mass-produced.

Please note that pre-order shipping times are estimated between 5 to 8 weeks, as every item goes through a controlled production process before being shipped.

Once your order has been sent into production or shipped, it cannot be canceled or modified.

How it fits

Customer service

We offer professional after-sales service from Monday to Friday, 8am to 6pm.

Secure payment

Payments are secured by Stripe.

Home delivery

Your package will be shipped within 24/48 hours.